support Pfsense

 

 

 

Get professional help

Your network is the backbone of your business.
But even with the best products, the unexpected can happen.
Installation? Configuration? Activation? Breakdown?.
Obtain the support of our team who knows perfectly
the pfSense software through our various intervention tickets.

    

 

 

We provide expertise and support for the installation, configuration and customization of your pfSense systems.

  • We are available Monday to Friday from 9:30 am to 6:00 pm.
  • We operate in French or English.
  • If you purchase your NETGATE hardware directly from us, our support team will be better able to provide end-to-end solutions endpoints that encompass the hardware or firewall application.

expertise and support for the installation, configuration and customization of your pfSense image in network 2in systems

 

virtual pfsense image in network 2in support




Support for Virtual pfSense

If you are running the virtual pfSense software, we can also help *.

 

 

PfSense software support

If you have installed the pfSense software using your own hardware and need assistance with the software, we can intervene (excluding hardware purchased elsewhere than from image in network).

software support pfsense image in network 2in

 

 

Support ticket
pfSense
1 intervention (¹)
  • Including taking charge of the request, remote handling if necessary.
  • The support request period is limited to 12 rolling months from the order date.
Support ticket
pfSense
2 interventions
  • Including taking charge of the request, remote handling if necessary.
  • The support request period is limited to 12 rolling months from the order date.
Support ticket
pfSense
5 interventions
  • Including taking charge of the request, remote handling if necessary.
  • The support request period is limited to 12 rolling months from the order date.
Support ticket
pfSense
10 interventions
  • Including taking charge of the request, remote handling if necessary.
  • The support request period is limited to 12 rolling months from the order date.

 

 

Buy support *

Contact us

* Please contact us before ordering an intervention ticket, we will assess with you the ticket (s) best suited to your incident.
(¹) The maximum duration time spent on resolution may not exceed one (1) hour per intervention ticket.
If it is anticipated that the implementation of the solution will exceed the maximum duration, then it may be proposed to use another ticket.