Please contact us before ordering an intervention ticket, we will assess with you the ticket (s) best suited to your incident.
We are available from Monday to Friday 9:30 a.m. to 6:00 p.m.
Including taking charge of the request by telephone, remote handling if necessary.
The support request period is limited to 12 rolling months from the date of order.
If it is anticipated that the implementation of the solution exceeds the maximum duration, it may then be proposed to use another ticket.
Language of intervention in French or in English.